Last updated 01-08-2025
So that you have control of your data
At Tottis - Bingo S.A., we know how important personal data is to you, and we respect it.
For this reason, we use your personal data carefully, having adapted our protection policy to the General Data Protection Regulation (EU) 2016/679.
With this statement, we want to inform you about which personal data we collect, the reasons why we collect it, and what we do with it. We also want to inform you about the rights you have regarding this processing.
Please take a few minutes to learn about our practices regarding the processing of personal data, and if you have any comments, questions, or queries afterwards, please contact us by sending an email or by submitting a request via the Contact form on our website www.tottis-bingo.gr contact@tottis-bingo.gr
The Company Tottis - Bingo S.A. (hereinafter the Company), based in Gerakas, Attica, at 131 Spaton Avenue, has created and manages, through its partners, the website WWW.KOUKOUROUKOU.GR (hereinafter "the Website") with the purpose of providing information and services to its users and visitors (hereinafter Users) and to inform its users and visitors about its activity, products, and services. This statement also applies to the Company's marketing content, including offers and advertisements for the Company's products and services that we (or a service provider acting on our behalf) send to you on third-party websites, platforms, and applications based on usage information on our website.
Third-party websites generally have their own Privacy Statements and their own Terms and Conditions. Please read them before using these websites.
Personal data refers to all information that can be used to directly or indirectly identify a specific individual.
During your visit to the Website, simple data related to your interaction with the website and the installation of cookies is collected (see relevant cookie policy).
If you decide to register as a member, you record your full name, your email, and a password, while in case you request the shipment of a printed album, your Full Name, Address, and telephone number are requested.
You are not obliged to provide us with the personal data we request; however, if you choose not to do so, we may not be able to provide you with our products or services, ensure high-quality service, or be able to respond to any of your queries.
We may gather personal data from various sources, specifically:
Personal data you give us directly
When you use our services and products, such as the content categories you view or interact with, or the frequency and duration of your activities.
We also collect personal data you give us in order to send you a gift you have won, such as your Full Name, Address, and telephone number.
Personal data is also collected offline through the Company's Consumer Engagement Centers, direct marketing campaigns, draws, and contests, and online via the website as well as on third-party applications and platforms used or accessed through the KOUKOUROUKOU CLUB website.
We may combine your personal data with other information to improve our products, services, content, and advertisements.
Personal data we collect automatically.
We also receive and store specific types of personal data every time you interact with us online, i.e., when we use cookies and tracking technologies to receive personal data and the web browser you use accesses the website or our advertisements, as well as other content displayed by the Company or on its behalf on other websites.
Your personal data is also collected when you search, post publications, participate in a contest or questionnaire, or communicate with our customer service teams.
Examples of personal data we collect include the following: IP address, device identifier, location data, connection and computer details such as browser type and version, time zone setting, browser plug-in types and versions, and operating system, sometimes combined with similar information from other consumers. During some of your internet browsing, we may also use software tools to measure and collect session information, including page response times, download errors, duration of visits to specific pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to be able to identify your device for the prevention of illegal activities and for diagnostic purposes.
Data such as race, ethnic origin, religion, health, sexual orientation, or genetic biometric data etc., are categorized as "special categories of data" and receive extra protection under European data protection legislation.
Because our website koukouroukou club is addressed to a young audience, we make a reasonable effort to verify if the user is over 16 years old.
In the event that we do not find them to be over 16 years old, we obtain consent from the person exercising parental responsibility for the child by requesting the parent's email address for the child's registration.
If you are a child younger than 16 years old, you must read the terms of this Privacy Statement with your dad, your mom, or your guardian.
On the KOUKOUROUKOU CLUB website as well as on the third-party platform to which the website refers, we process your personal data to provide services to you, to award gifts, for your participation in contests, and through these, to promote information about the Company's products, and to improve our products and services.
We also create profiles by analyzing information regarding browsing, searches, and general behavior on our website.
Furthermore, the Company processes your personal data using automated means.
We collect, process, and disclose your personal data for the following purposes:
To collaborating advertising agencies and hosting companies of our website.
What is the legal basis for processing
When we collect and use your personal data for the purposes mentioned above, we rely on your consent for the processing of personal data. You have the right to withdraw your consent at any time.
The Company uses your personal data to create a profile with your consent, for example, by accepting the placement of cookies in your internet browser or by subscribing to email newsletters of one of our brands.
By analyzing information regarding your browsing, searches, and response to our product updates. Subsequently, this information is used by the Company for the personalization of the website and our communication with you (such as displaying relevant content when you visit our website or in a newsletter to you), and displaying relevant offers and advertisements from the products.
You can withdraw your consent to prevent the use of your personal data in this way at any time by using the relevant cookie control provision, or by unsubscribing your email address if you have logged into our website or have subscribed to any marketing newsletters.
For example
The Company does not disclose data to third parties except for service providers (processors). Specifically, to satisfy your requests, respond to your questions, provide you with gifts, enable you to take part in contests, or to create various other functions that will be available to you through our website, we disclose your personal data to third-party service providers who perform functions on our behalf, such as the company hosting the KOUKOUROUKOU CLUB website or those responsible for its operation, such as the collaborating advertising agency. These companies have access to the personal data necessary to perform their functions, but are prohibited from using it for other purposes; additionally, they have previously committed via a specific contract with us regarding their relevant obligations concerning the non-use of data for any purpose other than the execution of processing, the maintenance of confidentiality, and general compliance with the Regulation.
How long is my personal data retained:
Your data is retained for as long as you remain a member of the Koukouroukou Club and, after your departure, for one month until its permanent deletion.
The processing of your personal data is also linked to your corresponding rights, which are:
We have taken appropriate organizational and technical measures to protect your personal data from misuse, interference, loss, unauthorized access, modification, or disclosure.
The measures we use include the implementation of appropriate measures in access control, technical information security, as well as ensuring that personal data is encrypted, pseudonymized, and anonymized where necessary and feasible.
Access to your personal data is permitted only to our employees and partners and only insofar as it is necessary for the operation of our website and the support of our relevant activity, and is subject to strict contractual confidentiality obligations when processed by third parties.
You can contact us at the address Tottis - Bingo S.A., 131 – 139 New Spaton Avenue, Gerakas, Attica, at the email address contact@tottis-bingo.gr
or submit a request via the Contact form on our website.
What are the details of the Bingo Data Protection Officer?
If you have a complaint to submit, you can address the Data Protection Officer of our Company, a service assigned to and provided by the Business Consulting company Abpm (address: 1A Tyrnavou and Sarantaporou, Agios Stefanos, Attica), at phone number 2106215220 and at email: dpo@tottis-bingo.gr. Contact Person: Michaloliakos Evangelos.
This statement will be revised as needed to adapt to legislative changes, to respond to customer comments and needs, and to changes in our products and services.
Any change will be published with a simultaneous revision of the last update date at the top of this statement.
